Agency E-government Examples

The follow examples are a selection of e-government initiatives either underway or being currently considered by agencies. The examples chosen reflect different and innovative ways of using the Internet to provide convenience and satisfaction, integration and efficiency, and facilitate participation. The examples provide evidence of agencies aligning with the
E-government Strategy objectives for June 2004, June 2007 and June 2010.

Education Sector The Tertiary Education portal (TEd) combines the resources of a number of government and non-government agencies and organisations to provide both learners/students and Tertiary Education Organisation staff with access to comprehensive information and services relevant to tertiary education in New Zealand.

TEd aligns closely with the objectives of the e-government strategy. It provides convenient access to integrated information and services, and provides many opportunities for people to get involved and provide input.

Archives New Zealand Continuumis an all-of-government approach to recordkeeping. The Continuum programme has been designed to provide the most effective tools and services to government agencies to enable them to meet best practice recordkeeping standards. It includes extensive guidelines that relate to electronic document storage so that records of government are preserved for current and future generations.

Ministry for Culture and Heritage The Online Encyclopedia of New Zealand will be a comprehensive guide to the natural environment, history, culture, economics, institutions, peoples and social development of New Zealand. The encyclopedia will include photographs, sounds, moving images, documents, graphs and maps.

Inland Revenue Department The e-Enablement Strategy programme will introduce the Internet throughout the business. The programme includes interactions with taxpayers, social policy clients, other government agencies, commercial organisations, intermediaries, and internal staff interactions and working mechanisms. The department is working with the Companies Office to develop an integrated online service that will be used by people when registering a company.

Justice Sector The National Intelligence Application (NIA) is being implemented to enable greater information sharing and integration through interfaces between Police, Ministry of Justice, Department of Corrections, and Land Transport Safety Authority. NIA will also improve information sharing with other agencies, such as Department of Child, Youth and Family and Statistics New Zealand. NIA will replace the Law Enforcement System (LES) that has been in use for nearly 30 years.

Department of the Prime Minister and Cabinet The department encourages participation in government by providing online access to policy documents and to the submissions it receives.

Department of Labour Foreign student applications - completed online through University websites - automatically share information with the Immigration Service to process visas. As a result, foreign students are unlikely to be in the situation where they are accepted at a University, but are not granted a visa to study in New Zealand.

Parliamentary Service Members of Parliament have mobile Internet and network access to enable them to undertake Parliamentary business from anywhere in New Zealand.

Ministry of Education The Ministry has begun to actively develop software for education providers to use. The e-Admin programme is being designed for schools and early childhood education providers, and will automate the collection of the education provider funding and staffing information.

Statistics New Zealand People will have the option of completing the 2006 Census using the Internet. Although e-Census is unlikely to be faster for people to complete, compiling data will be more efficient.

Ministry of Social Development The Ministry has implemented a consolidated voice and data network (VoIP) that provides a toll bypass facility for approximately 240 sites throughout New Zealand. The VoIP network is used for phone calls and natural speech recognition technology being used by Work & Income clients to electronically declare their income and update their records.

Ministry of Agriculture and Forestry A proposed initiative, which is an extension of E-Cert, is intended to support Internet based data certification worldwide. The initiative would transform the way that imported and exported products are tracked worldwide and includes a facility to allow businesses to provide data once that simultaneously populates databases held by New Zealand Customs Service and MAF.

New Zealand Customs Service The Internet is now used for the electronic filing of all exports entries. The larger New Zealand businesses use an Internet interface to submit export entries automatically from their own systems, while a website is provided for smaller businesses who have less regular exports. Customs officials then use the electronically filed exports entries to clear exports for loading onto ships or planes.

Ministry for the Environment Websites are used extensively to encourage people to participate in government. The 'Working With You' section of MfE's website describes in detail the various ways that people can get involved, including consultations, conferences and events, awards, funding, community groups, and educational opportunities.

Ministry of Economic Development Access to registry information is being further improved with functionality that enables people to obtain information using mobile phone text messages.

National Library of New Zealand The EPIC consortium is a successful cross-sector collaboration that was facilitated by the National Library. It has negotiated access to electronic full-text resources for all people in New Zealand through their libraries. The joint procurement approach enabled EPIC to negotiate e-resources that are affordable for all types of libraries.