Overview

As at 30 June 2008:

• Total State sector ¹ expenditure on Information and Communication Technology (ICT) in the year to 30 June 2008 was $1.94 billion.
• Responding Chief Information Officers (CIOs) typically perceived that they spent a relatively high proportion of total ICT expenditure (median 79 percent) on keeping the business running as opposed to transforming it (providing new and improved services).
• Significant proportions of responding organisations were independently investing in the same types of capital investment projects and/or were doing business with the same external suppliers. Nevertheless, just 22 percent of organisations were confident when undertaking a procurement exercise that they knew which other organisations were undertaking similar exercises.
• To support their ICT investment decisions, 83 percent of organisations had an Information Systems Strategic Plan and 73 percent of organisations had key information about investments collected together in a single place. However, rather fewer were benchmarking their ICT practices, with just 26 percent of organisations having undertaken a capability maturity assessment of any kind within the previous six months.
• Fifty-four percent of organisations probably do not reuse information that a person has already provided.

Footnotes

[¹ Except Conservation Sector organisations, School Boards of Trustees, Tertiary Education Institutions, and Trusts. See Technical Notes section.]