Report definitions and glossary

Government Online definitions

- GO - Government Online.

- Information Seekers - Have used the Internet to get information from a Government website.

- Downloaders - Used the Internet to print off government forms that were then sent by post or fax (e.g. tax form, form to claim Government rebates).

- Consulters - Used the Internet to express a point of view or participate in community consultations with Government.

- Providers - Used the Internet to provide personal/household information to Government.

- Transactors - Used the Internet to pay for Government services or products through the use of a credit card or bank account number (e.g. rates, driving licences, recycle bins, traffic fines).

- Non-users - Have not used the Internet to get or provide information or transact with Government.